Terms and Conditions

  • Pawfect Petsitting is fully insured with Cliverton Insurance for dog walking, home boarding and pet sitting. Details of the insurance can be viewed upon request.
  • No dogs classified under the Dangerous Dog Act 1991 or wolf hybrids will be accepted for walking or dog sitting.
  • Dogs should be up to date with all vaccinations, worm and flea treatment. I ask that your pets are in general good health, or you inform us of any conditions at the initial consultation. A copy of the vaccination certificate must be provided for pet sitting.
  • Puppies must have completed their initial course of vaccinations.
  • All dogs will be exercised on a lead unless prior agreement has been reached with Pawfect Petsitting and a disclaimer form has been signed.
  • Pawfect Petsitting reserve the right cut short a walk if necessary because of extreme weather conditions (ie, heat, thunder storms) for the safety of both the dogs and the walker.
  • The client is entirely responsible for any veterinary bills, no matter how they are incurred, whilst pets are in the care of Pawfect Petsitting.
  • You must advise Pawfect Petsitting of any behavioural problems, quirks or dislikes the dog has at the initial visit.
  • Although Pawfect Petsitting is insured for Public Liability, wherever possible pets should be insured by the client.
  • Pawfect Petsitting will care for your pets as you would, and whilst i will make every effort to ensure your pets are well looked after in your absence, Pawfect Petsitting cannot be held liable for any loss, injury or death to a pet either inside or outside of the home whilst in my care.
  • I understand fully that circumstances can change last minute, but I ask that you do notify me of any cancelations atleast 48 hours prior to my stay.
  • Pawfect Petsitting must receive payment before the pet sitting begins. Cash or cheque is to be left before or on arrival and bank transfers are to be made atleast 48 hours prior to my stay.
  • Pawfect Petsitting treats all data about clients and prospective clients as strictly confidential and will not be sold or passed onto any third parties.
  • Any client details will be kept in a secure filing cabinet and any clients who no longer wish to use my service, will have their details destroyed.
  • Pawfect Petsitting will not be held liable for any break-ins or vandalism on your property during your use of this service.
  • The client must provide all items necessary for the care of their pets whilst away, (ie food, medication, cat litter, toys) If pets require any additional supplies whilst in the care of Pawfect Petsitting this will purchased and added to your bill.
  • The client must provide Pawfect Petsitting with the name and contact number of someone capable of making a decision relating to the pet(s) in an emergency. If the contact is not available Pawfect Petsitting reserves the right to consult with a veterinary surgeon and then make a decision which is in the best interests of the animal.
  • The client is fully responsible for any damage to their property caused by their dog whilst under the care of Pawfect Petsitting.
  • If Pawfect Petsitting considers a pet to be dangerous, aggressive or uncontrollable I reserve the right to place the pet in to the nearest home boarding/Kennels/emergency contact of your choice. This will be if the client cannot get home themselves in time. All costs of this will be down to the client themselves.
  • Pawfect Petsitting cannot be held responsible for any third party injuries caused by your dog.
  • If you agree on the Pawfect Petsitting forms for photos of your pet to be taken and put online then this also includes the photos/videos of your pet to be put on any social media site and the Pawfect Petsitting website.
  • Pawfect Petsitting has the right to take your dog in the car or on walks with other dogs if you have signed the Pawfect Petsitting form saying that there are no problems with your dog travelling in car or being around other dogs.